Making Printing infrastructure work efficiently for your Business
We initially strive to gain a full understanding of your business and how the right solution can enhance you business workflows. With this information, we can be confident in suggesting the most suitable solution for your organisation. We understand that you are making and investment and want to ensure that the devices we recommend will enhance your business workflows.
We believe it is our job to guide you in the best way to make your devices work for you, and in order to do so, you and your team need to know how to use them and gain the most for your organisation. When it comes to installation of the new devices, we don't just install and go. Our Technical and sales Consultants will offer full training ensuring you and your team can get the most out of your devices, and if required even offer full administrator training to key personnel.
Let us make your time with our devices as pain free as possible with our friendly and efficient Helpdesk taking the hassle out of logging your service calls and promptly dispatching one of our qualified service engineers to your your device. We are known as having tear after year one of the fastest response times in the industry. If an engineer i s unable to repair a machine in accordance with the agreed SLA we will provide a loan unit to keep your organisation operating efficiently. You Sales Consultant will perform courtesy visits to discuss your devices' performance with usage and service call histories and will implement any corrections relating to issues you may be having with your device or our Company.